Security

PRIVACY POLICY ON THE PROCESSING AND PROTECTION OF PERSONAL DATA

Dear Customers, Visitors and Members,

As Ulaş Fırat HANK Studio Ticaret (“HANK Studio”), we respect and attach great importance to the protection of your personal data and the privacy of your private life. Privacy Regarding the Processing and Protection of Personal Data (“Privacy Policy”), as HANK Studio, in accordance with the Law on Protection of Personal Data No. 6698 (“KVKK”); In its capacity as Data Controller, it explains that it collects and processes personal data regarding the services it offers and will offer, what kind of data is collected in this framework, how this personal data is used, what your rights are over your personal data processed by HANK Studio and how you can exercise these rights.

What Is Your Personal Data Collected by Us?

We collect personal data from the following data subject groups regarding the services we provide and within the scope of our activities. We process the personal data in question in accordance with the data processing principles and conditions in the KVKK under all circumstances and in line with the legal reasons specified in this Privacy Policy.

If you become a member of HANK Studio's website (https://www.haveanicekill.com/) (“Website”), your personal data processed are as follows:

  • Your credentials (name, surname, date of birth)
  • Your contact information (address, e-mail address, phone number)
  • Your gender information
  • Details of your use of the Website (your behavior on the Website, your transactions, your preferences, products visited, etc.)
  • Shopping Information (shopping date, time, amount, shopping content, payment method, etc.)
Your personal data processed in case of shopping without membership on the site is as follows:
  • Your credentials (name, surname, date of birth)
  • Your contact information (address, e-mail address, phone number
  • In case you specify an invoice (TC ID number, tax number, individual company information)
  • Shopping Information (shopping date, time, amount, shopping content, payment method, etc.)
  • If you do your shopping with a credit card, your credit card information is transferred to the relevant payment institution without being recorded by HANK Studio.

    If you give permission for personalized/commercial communication, your processed personal data is as follows:
    • Your credentials (first name, last name)
    • Your contact information (address, e-mail address, phone number)
    • If you request it to be included in the invoice, TR ID number, tax number, individual company information,
    • Details regarding your use of the Website (your behavior on the Website, your transactions, your preferences, products visited, etc.)
    • Your marketing-based information [date of birth, gender information, website usage, shopping habits, demographic member/user/customer information such as address, shopping habits for all kinds of products and services including clothes-preferences, likes and comments, campaigns, surveys etc. Their contents, invoice contents, payment methods (cash, credit card etc.) and payment details (installment amount etc.), old and new mobile/home/work phone/fax numbers, e-mail addresses, approach to electronic commercial and other communications -actions, cookies (cookie, web browser beacons-information, IP, beacon, wired-wireless network connection information, etc.), advertising identifier information, location data if location sharing is allowed over the internet]

      What is Our Purpose of Processing Your Personal Data and What Is Our Legal Reason?

      Pursuant to KVKK, as HANK Studio, as “Data Controller”, recording, storing, updating, classifying the personal data of our valued customers, sharing them with third parties or transferring them to them as permitted by the legislation is defined as “processing of personal data”.


      As HANK Studio, we will process your personal data for the following purposes:

      Purposes Legal Basis for Business
      • Via the Website
        upcoming membership
        and sales processes
        conclusion of the contract,
      		 Based on the legal reason that data processing is necessary for the establishment and performance of the contract;
      • Sending the ordered product to your address,
      • Invoicing,
      • receiving payment,
      • If you contact us, your problems and complaints can be resolved and when necessary, we can contact you regarding this,
      • Examining and evaluating product change, return and transfer requests,
      • Ensuring call center quality standards and service/transaction security of the conversations with you,
      • To be able to better manage, monitor and report all customer relations processes, and
      • For other purposes related to the performance of the contract
      • To fulfill our obligations arising from the legislation within the scope of the activities of the relevant departments of HANK Studio,

      Based on the legal reason for the fulfillment of the legal obligation
      • To provide information, documents and other related obligations to authorized and authorized public institutions and organizations and judicial authorities,
      • For the purposes of fulfilling our other legal obligations, especially information security

      Within the scope of the activities of the relevant departments of HANK Studio, for the use of all kinds of lawsuits, replies and objections against official institutions and organizations such as the court, enforcement office, arbitral tribunal in disputes arising from the contract.

      		 Based on the legal reason that data processing is mandatory for the establishment, exercise or protection of a right.


      In addition, we inform you that we will not use your personal data for any other commercial purpose, except for the cases listed above and listed in other relevant legislation.

      What Is The Way We Collect Your Personal Data?g of Your Personal Data?


      As HANK Studio, we are responsible for saving your personal data, the shopping you make on the Site or the information you share regarding membership transactions in our systems, recording the data consisting of/obtained from the use of your fixed-mobile internet and communication devices in our systems, all kinds of shopping, collection, delivery, transaction, survey on the Website. We collect information by automatic means, such as filling in, recording and recording behavioral transactions in our systems, recording the information you provide during communication with you via telephone, in our systems.

      To Whom Do We Transfer Your Personal Data and For What Purposes?


      Your personal data may be transferred to our partners, group companies, suppliers, shareholders, legally authorized public institutions and private persons within the framework of the processing conditions and purposes determined by KVKK and GDPR, in order to realize the above-mentioned data processing purposes.

      In this context, as HANK Studio;

      • Information technologies, marketing activities, or consultancy that requires expertise, etc. Business partners and service providers of HANK Studio in Turkey and abroad (call center, personal data collection service via devices, marketing consultancy, database, electronic message tool service providers, with companies that provide consultancy, etc. services);
      • We transfer your purchases made through the site and all kinds of product requests to our business partners from whom we receive courier and cargo services;
      • We transfer the information requested from us to these institutions, organizations and authorities in order to fulfill our other obligations and to provide information, documents and other related obligations to authorized and authorized public institutions and organizations and judicial authorities, and to use our legal rights such as the rights to lawsuit and reply;
      • If you make your payment by credit card, your credit card information can be sent to the relevant bank, electronic payment institution, etc. without being recorded by HANK Studio. We transfer it to third parties providing the service.
      • If you agree to receive campaign notifications via e-mail or SMS: Planning special sales and marketing activities by HANK Studio, customizing products and services according to your tastes, usage habits and needs, and presenting campaigns and offers to customers by evaluating your customers' shopping history. In this context, for the purposes of sending commercial electronic messages to the contact information of customers and potential customers, creating or increasing loyalty to the products and services offered by our Company, customizing and promoting products and services according to people's tastes, usage habits and needs, and planning and executing the necessary activities, and to be shared with HANK Studio's domestic and international business partners and electronic message tool service providers for the purposes of conducting satisfaction and loyalty surveys regarding our services. it's sad.

        What Are Your Rights Regarding Your Personal Data Under KVKK?


        In accordance with Article 11 of the KVKK, the rights of the persons who own personal data are as follows:

        1. The right to learn whether the personal data you have is processed,
        2. The right to request information regarding the processing of your personal data,
        3. The right to learn the purpose of processing personal data and whether they are used in accordance with the purpose,
        4. The right to know the third parties to whom personal data is transferred in the country or abroad,
        5. The right to request correction of personal data in case of incomplete or incorrect processing and to request notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
        6. As stated in Article 7 of the KVKK, the right to request the deletion or destruction of personal data in the event that the reasons requiring its processing disappear, although it has been processed in accordance with the provisions of the KVKK and other relevant laws, and to request the notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,
        7. Requesting notification of the transactions made pursuant to subparagraphs (5) and (6) to third parties to whom personal data has been transferred,
        8. The right to object to the emergence of a result against the person himself by analyzing the processed data exclusively through automated systems,
        9. The right to demand the compensation of the damage in case of loss due to unlawful processing of personal data.


          You can exercise your rights under KVKK with your written notification.

          You can send these notices to our company headquarters, Ataköy 2-5-6. Kisim Mah. Adnan Kahveci Bul. You can send it to Ataköy Konakları Sitesi D1-4 Blok No: 1n3 Interior Door No: 22 Bakırköy/Istanbul by mail.

          You can use your notifications via the Application Form on our website. The link of the Application Form is as follows:

          https://haveanicekill.com/pages/basvuru-formu

          In this context, your applications will be finalized as soon as possible and within thirty (30) days at the most.